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11 AM - 5 PM

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Guest services

The Guest Services kiosk is located near the Main West entrance.

Kingsway strives to continually reach new heights in Guest Services. We offer a full range of conveniences to make your Kingsway shopping experience pleasant and memorable.

A Guest Services Representative will be glad to assist you in locating a particular store or to provide the following helpful services.

Bright futures are in store

See Guest Services for an up-to-date listing of part-time, full-time and management positions offered by Kingsway retailers.

Complimentary Wheelchair or Walker Service

We proudly offer complimentary wheelchair and walker service to Kingsway customers. Simply provide one piece of identification (i.e. Driver’s License), and you are welcome to borrow one of our 18” wheelchairs or walkers while you shop.


Sorry, Ticketmaster is no longer here, but you can always buy tickets online

If you came to pick up tickets – Put them on your phone, print them at home, or get them by mail or UPS instead by calling Fan Support at 855-230-6830.

If you came to get a refund – Take a pic of the tickets for your postponed or canceled event and email it to

Gift Cards

With so many thousands of items, colors, styles and sizes to choose from, deciding on the right gift for someone can be tough. That's what makes Kingsway Mall Gift Cards the perfect gift giving solution. With close to 200 shops and services to choose from, your friends and family are certain to find a gift that's perfect - every time.

Available in denominations from $10 to $500. Visit Guest Services for any Gift Card enquiries or phone (780) 477-5756.

For more information about the services above, please contact Guest Services at (780) 477-5756.